Apply for or use your existing Tradelink Trade Account – this can be a credit or cash account.
Contact your Tradelink representative or our Customer Service team to link your current email and mobile number to your Trade Account.
Download Tradelink Trade App.
Select Register if you're a first-time user, or Sign In if you are already registered on our Trade Portal or App.
Our Trade Portal and App are available only to customers with a Trade Account.
Apply for Tradelink Credit AccountYour frequently purchased product categories are displayed on the home screen. Click through helpful sub-categories to find the products you need. Additionally, you can click the Filters at the top of the screen for brand or product attributes that narrow your search.
Use the Search bar to enter key words such as a product category, brand or Item Number to return suitable product listings. For example, Item Number 010005 will return DWV PVC Pipe 100mm x 6m.
The filters can assist to narrow the search result for the product you need.
The branch displayed at the top of your screen reflects the branch linked to your trade account. You can change the branch to see stock availability at alternate branches for Click & Collect orders.
Your price list has been applied to your digital account, so you will always see My Price displayed with any product, as well as our Retail Price. Prices displayed exclude GST.
Products are labelled as In Stock or Available to Order at the branch selected. In Stock items are held in the branch. Available to Order indicates that our team will place an order with the supplier for the product to be delivered to your nominated branch.
Once you have selected all items you wish to order, click the Cart to view the order summary. You may alter the quantity of items to be ordered, or swipe left to remove items from the Cart. You can also change your Click & Collect branch from the Cart.
For every order placed, you can choose to Click & Collect from the branch you have selected on the Home screen, or you can opt to have your order delivered by one of our friendly team. Delivery orders will be automatically assigned to a branch with stock and/or the closest branch to the delivery address.
My Orders will display the status of all your orders, separating Click & Collect and Delivery. Click on Filters to check the status of orders in our system including back orders, and those partially despatched or completed. The Upcoming tab displays orders that will be fulfilled on that day, whether they are Click & Collect or Delivery orders.
For your most frequently ordered items, click on the Add to List button for any item and create a List, easily accessible for the next order. Simply give the List a name and reorder the items providing faster selection in your Cart.
Click here to see how to use My Lists.Providing access to team members or contractors using the Teams feature is simple, making it easy for them to place orders, or check stock availability on the go. Multiple team members looking after multiple jobs, all tied to your account - complete visibility of orders and status.
Click here to see how to use Teams.We are constantly striving to provide excellent service. We’d love to hear your feedback on what’s working well and where we can do better. Your opinions matter and will help us to improve our service.
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